CFO Network

How important is aftercare in the recruitment process?

Nov 13, 2023
People Network Articles

How important is aftercare in the recruitment process?

Recruitment is a process of matching employers with candidates.

Good Recruitment digs deeper into the features of both parties to improve the probability of a successful match.

Excellent Recruitment does all of this and remains present in the onboarding period to ensure that the honeymoon period lasts as long as possible and builds a foundation for a long and successful placement.

There are a wide range of expectations in aftercare from employer and candidate. Some welcome a period of regular contact and the presence of an agent to mediate through the early weeks, others prefer a more light-touch approach. Whichever the preference, it is really important to us to ensure that we extend our service beyond the excitement and nervous energy of the first day.

Some of the objectives of an effective aftercare process:

  • Seamless Transition: A new hire's transition into your organisation can be a complex process. Aftercare ensures that the newly onboarded talent integrates seamlessly, minimizing disruptions and facilitating a quick start.
  • Talent Retention: High turnover rates can be a concern for any organisation. Effective aftercare measures enhance employee retention by creating a nurturing and supportive environment, preserving your investment in top-tier talent.
  • Productivity and Efficiency: Post-recruitment support accelerates productivity by equipping new hires with the essential knowledge and resources they need to make an immediate impact, benefitting your organisation's goals.
  • Enhanced Engagement: Employee engagement is the bedrock of a thriving workplace. Aftercare nurtures a sense of belonging and appreciation among new employees, setting the stage for their commitment to your company.
  • Early Issue Resolution: Aftercare serves as a platform to address any early concerns or challenges during the onboarding phase, preventing them from snowballing into more significant issues.
  • Positive Brand Reputation: Your organisation's image is closely linked to the experiences of its employees. A positive aftercare experience enhances your employer brand, making it an attractive destination for top talent.
  • Employee Development: Aftercare extends into continuous training and development opportunities, enabling your employees to sharpen their skills and contribute more effectively to your organization's long-term success.
“I have been engaged with Pratap for just under 2 years after they originally placed me.
Since then, I have formed a close partnership with the team there and the best part about it is that they make you feel like part of the family and a true partnership approach which is uncommon nowadays!” – Managing Director – South Yorkshire

Aftercare is not merely an afterthought in the recruitment process; it is a cornerstone that nurtures the bond between your organisation and its newly acquired talent. By giving priority to aftercare, you safeguard your investments and lay the groundwork for a positive, engaged, and successful workforce. It is a symbol of your dedication to the present and future of your organisation—a commitment we proudly uphold at Pratap Partnership.

Nik Pratap
Lorraine Pratap
Elise Walsh
Gillian McBride
Nicola Worrow
Amanda O’Neill
Karen Caswell
Dale Spink
Charlotte Morgan-Smith
Gemma Hutchinson
Jess Lister
Alex Mostyn-Jones
Alex Mostyn-Jones
Claire Screeton
Claire Screeton
Euan Begbie
Euan Begbie
Marie Carroll
Marie Carroll
Lucy Miles
Nicola Beach

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